Supervisor (Part Time) - Cr1127

Employee Type : Temporary

Baby Clothing, Kids Clothes, Toddler Clothes | Carter's

Summary : The Supervisor is a brand ambassador and acts as a "Leader on Duty" in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge and strong supervisory skills.

As a Supervisor, your main responsibilities will include:

• Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge.

• Processing customer sale transactions and accurately following cash handling procedures - Assisting customers with returns and exchanges of merchandise

• Completing store opening and/or closing procedures

• Preparing courier for head office when required

• Communicating store information to the District Manager or other functions when required

• Assisting in merchandising, marketing and visual presentation aspects of the store

• Receiving and processing company product accurately and efficiently while preserving the organization of the backroom

• Maintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties.

• Securing company assets by following all loss prevention policies and procedures

• Acting as a Team Leader through your ability to:

• Drive sales through leadership on the sales floor

• Assist with sales associate training and development

• Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule

• Participate in creating an environment that is positive, fun, outwardly friendly and engaging for all employees

• Lead by example, demonstrate the Carter's Company Values and ensure the compliance of all company and store policies and procedures

• Contributing to store success by accomplishing related results as needed

Experience and Skills

• Retail key-holder, team leader or supervisor experience is an asset
• High energy, enthusiastic team leader
• A history of meeting and exceeding sales goals
• Excellent leadership, interpersonal and customer service skills. Ability to motivate others.
• Working knowledge of computers
• Effective verbal and written communication skills Physical demands
• Ability to lift up to 25 lbs
• Ability to move and replace fixtures, shelves and hardware throughout the store
• Ability to use ladders on a frequent basis
• Capacity to stand for long periods

Availability Requirements

• Regular work frequency is required to remain an active employee.
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
• Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
• Scheduled working shifts from 2-8 hours in length. (applicable provincial laws apply
• Minimum number of hours is not guaranteed.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.