.. business relations. Provides input for specific location and operational Data on short term and long-range strategic planning and budget development to .. communication, and leadership skills, as well as: 3 to 5 years of liquor Retail experience, with 3+ years in a hospitality management or Retail management .. read more
Want to play a leading role in opening a new Cascadia Liquor location? Want to be part of a fun, fast-paced, dynamic company with a great culture and incredible benefits & perks? Join us!
Cascadia Liquor is in search of an experienced and highly motivated General Manager to join our talented team at our new location in Royal Bay, opening soon!
Job Purpose : The General Manager (GM) reports to the Snr. Operations Manager and has an exciting opportunity to play a major part in the growth of the company by leading the opening of a new Cascadia Liquor location.
You will get to build a team, form a strong culture, make product decisions, oversee day-to-day management duties (including driving sales, ensuring an exceptional guest experience, managing expenses, improving productivity and profitability), be an ambassador for Cascadia Liquor, and enhance the brand through compliance with government regulations and policy management. You will be directly involved in the selection, supervision, and growth of a team; communicating goals, processes and policies; helping provide solutions for day-to-day challenges; coaching and mentoring; and supporting the education and development of all management and team members.
Key Responsibilities
- Works closely with the Snr. Operations Manager and other leadership group members to lead the liquor store operation including staffing, product decisions, promotional activities and business operations.
- Inspires a team of employees to meet productivity goals and deliver impeccable & consistent guest service quality and capacity.
- Provides strong people leadership in recruitment, training and development, scheduling practices, clear expectations and follow up, coaching, and performance management to create a positive working environment and great culture.
- Accomplishes revenue targets by creating action plans, communicating goals, inspiring the team, and following process and best practices.
- Reviews monthly, quarterly, and yearly financial reports with accompanying analysis of results in support of the Snr. Operations Manager, identifying variances, initiating corrective actions to deliver profitable results.
- Ensures all cash handling policies, health and safety requirements, building and equipment maintenance standards are meeting company and government standards in all aspects of operational and team day to day execution.
- Provides input and recommendations for new products, programs and services by identifying new opportunities, suggesting pricing, packaging, and/or process changes; surveying consumer needs and trends; and tracking competitors in the marketplace.
- Updates job knowledge by remaining aware of new operational and leadership processes and government regulations; participating in educational opportunities; reading professional publications and maintaining strong community and business relations.
- Provides input for specific location and operational data on short term and long-range strategic planning and budget development to achieve overall sales and profitability goals in support of the Snr. Operations Manager.
- Such other duties as are customarily performed by one holding the position of a GM in businesses that are similar to Cascadia Liquor.
- Such other and unrelated duties as may be assigned from time to time by the Employer.
Education, Skills and Qualifications : This position requires a solid combination of business management with industry related sales and hospitality knowledge, strong communication, and leadership skills, as well as:
- 3 to 5 years of liquor retail experience, with 3+ years in a hospitality management or retail management role. Experience must include direct accountability for achieving and driving sales.
- An approachable, confident, and service-focused personality is a must!
- Excellent communication skills and the ability to manage and motivate people
- Strong knowledge of and passion for the beverage industry
- Certification in wine, beer and/or spirits (WSET Level 2 or equivalent) is considered a strong asset
- Ability to lift 25 kg repeatedly and stay physically active throughout your time at work
- Strong skills in MS Office, retail POS systems, and office administration
- Serving It Right certification
Position Details :Permanent, Full-Time. Hours of work will vary and may be irregular and will be those hours required to meet the requirements of the role.
- The Truffles Group is an equal opportunity employer. Should you require accommodation during the recruitment process, please send us a message._
Benefits :
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
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