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As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Job SummaryThe HR Coordinator provides HR administrative assistance to all employees in the area. This role handles incoming calls, emails and in-person meetings with employees regarding inquiries across all internal HR systems, policies, practices and procedures. The role is responsible for receiving, routing, resolving and properly documenting all inquiries in an accurate and timely manner. Interacts cross functionally with other Centers of Expertise (COEs) and with the People Solutions department, and various other departments to ensure handoffs, communication and interactions are customer focused, seamless and of the highest quality. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responds to general requests and inquiries from the business and document interactions in accordance with established policies and procedures. Open Oracle workflows in the centralized system on behalf of French-speaking managers. Follow-up as needed on ticket progress for managers across Canada. Coordinates with internal shared services to ensure all employees’ pay- and benefit-related matters are coded and processed correctly. Perform administrative duties such as pulling weekly reports, supporting with end-of-year tax documents, completing Statistics Canada surveys, updating standard templates, preparing collateral materials, etc. Establishes and maintains record keeping and filing systems; classifies, sorts and files correspondence, records and other documents. Offers general HRIS support to the People Solutions team and the business through task-completion monitoring and task approvals. Provides support for processes related to salary changes due to merit increases, promotions, or range adjustments. Ensures that all necessary information has been received and is accurately entered into the online system. Reviews and approves updates for the HRIS as needed. Answers routine payroll and time-off administration questions for managers and employees and assists with problem solving. Acts as a liaison between employees and the support center to resolve problems and clarify questions or concerns. Answers routine benefits questions for managers and employees and assists with problem solving. Acts as a liaison between employees and benefits to resolve simple problems and clarify benefits. Act as the liaison between the Absence Management team and the Managers to ensure that all necessary forms and documentation are completed for any leave of absence and disability claims. Ensures that all parties (Managers, People Team, are kept informed, and that proper follow up is conducted. Helping employees and their managers troubleshoot any system-related issues, such as onboarding tasks, personal information changes, etc. Assists with terminations by requesting final paycheck and vacation payout processing. Answers questions from managers or employees on the termination process. Create and administer exit interviews. Handles and maintains all files and records for personnel file. Collaborate with Corporate Security to complete secondary background check verification steps for French-speaking candidates. Occasionally participates as an active member on special projects to support both internal and external business partners. Additional responsibilities as required. Supervisory ResponsibilitiesThis job has no supervisory duties. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job. A. Education and ExperienceEducation: Bachelor’s Degree (accredited) in Human Resources, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience.Experience: 1-2 years of related work experience (in addition to education requirement), preferred.B. Certificates, Licenses, Registrations or Other Requirements Preferred: Certified Human Resources Professional (CHRP) C. Other Knowledge, Skills or Abilities Required Must live and work in Canada Bilingual (fluent in both French and English/written and verbal) Strong communication skills (both verbal and written). Intermediate Microsoft Excel, Outlook, Word, PowerPoint, and Teams skills. Strong organizational skills Able to prioritize tasks and work with a sense of urgency, proactive. Able to handle confidential information with great discretion Team-player Good problem-solver with an open-mind Experience with HR systems, an asset (UKG Kronos, Oracle HCM, Work EnvironmentListed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is an office setting Hybrid role, with partial travel to main office in Anjou and other regional sites as required. BenefitsAt WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for, please click "Apply".