Assistant Manager - Operations

Styled by Wild Assistant Manager oversees the operations of our florist shop, managing staff, ordering and arranging flowers, and ensuring customer satisfaction. This role demands strong leadership skills, creativity, and a profound love for flowers.

This role necessitates strong verbal communication over the phone, confident customer service skills, and the ability to work both independently and as part of a team. While prior knowledge of flowers and the floral industry is beneficial, it's not mandatory.

To be considered for this position, you must meet the following requirements:

• Hold a valid BC driver's license.
• Ability to stand for 8 hours and lift 50 lbs.
• Possess strong verbal communication skills over the phone, as well as written and in-person communication for client orders.
• Part-time/full-time position paid bi-weekly.
• Reimbursement of $0.30 per kilometer for personal vehicle use.
• General shop duties, adapting to seasonal changes and specific work requirements.
• Cleaning and organizing flowers, products, and plants.
• Understanding the processing requirements for various types of flowers.
• Preparing wraps, including making bows, working with ribbon, and using different wrapping and cutting materials/tools.
• Handling orders from returning clientele and retail customers via phone and our POS system.
• Understanding the delivery process and our HANA Delivery App, including dispatching drivers and arranging routes.
• Confidently communicating with suppliers and maintaining top-notch flower quality.
• Miscellaneous tasks such as arranging displays, packaging seasonal décor, and rearranging supplies.
• Utilizing the Hana System for product management, administrative tasks, and payroll.
• Managing client expectations and product availability.
• Preparing for events, ensuring flowers are packaged to prevent damage and maintaining a professional presentation.

Joining our team means embracing a challenging yet rewarding role in a thriving floral business. If you're ready to contribute your skills and passion to our team, we encourage you to apply.

Job Types : Full-time, Part-time

Pay: $23.47-$33.00 per hour

Expected hours: 20 - 40 per week

Benefits :

• Casual dress
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education :

• Bachelor's Degree (preferred)

Work Location: In person