Marketing Representative Lead

As a Marketing Representative Lead you would be responsible for:

• Assists In House Marketing Manager with daily management, hiring and training of In House Concierge team.
• Maintains a minimum penetration percentage of arrivals weekly.
• Maintains a minimum volume requirement weekly.
• Assists manager with weekly team member evaluations.
• Assists manager with weekly reports and assignments.
• Assists manager with payroll review and approvals.
• Ensures supplies are ordered on a timely basis.
• Assists with new hire training and on-boarding.
• Learns and executes scripted marketing presentation as provided by management.
• Maintains professional physical appearance and clean, organized work space.
• Provides on-the-job training for Concierge team.
• Performs all required tasks of Concierge Agent.
• Provides supervision to Concierge team in manager’s absence.
• Performs any other reasonable task as required by management.
• Consistently practices the Meaning of Yes® and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
• Operates office machinery (i.e., computer, copy machine, fax machine, etc.)
• Consistently practices and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
• Completes all required Company trainings and compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other duties as assigned.

Why do Team Members Like Working for us?

• Our Mission and Values
• Internal growth opportunities
• Being part of an industry leader in the hospitality field
• Benefits include extended health & dental and vision coverage
• Short term and long term disability benefits
• Employee Assistance Program
• Choice of ski pass or wellness allowance
• Group RRSP
• Team Member and Family Travel Program providing reduced hotel room rates!

Qualifications

• To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent.

• A minimum of six (6) months of supervisory experience in the timeshare or vacation ownership field required.

• A minimum one (1) year of experience in the timeshare or vacation ownership field required.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.