Full-time Facility Manager

About Make Space Storage - Who are we?

Job Description - Who we are looking for to join the team : Role & Responsibilities : Customer Service, Sales & Administration :

• Maintain and build positive customer service with clients, vendors, and service providers.
• Follow up with clients as needed and direct them to the appropriate department if necessary.
• Accounts Receivable, collections and invoicing.
• Taking payment from clients and helping with onsite access.
• Be creative in supporting customers with their storage and moving solutions.
• Moving in and out schedules for storage units, cleaning and maintaining units between clients.
• Looking for ways to engage with the community to promote and grow business.

Property Maintenance :

• Routinely inspect the facilities for cleanliness, security breaches and maintenance requirements.
• Overseeing seasonal landscaping, including snow removal, lawn maintenance and driveway maintenance.
• Follow safety and company policies and procedures.
• Coordinate with trades or other third parties for repair and maintenance.
• Perform other duties as required by management.

Qualifications & Requirements :

• Proficient with computers and systems, MS Office, Excel, and Outlook.
• Being able and willing to learn new systems and being tech-savvy is considered an asset.
• Excellent communication skills, both verbal and written.
• Outstanding Customer Service, building rapport with business partners, vendors and clients.
• Problem-solving abilities, looking for solutions.
• Proven ability to work independently and take the initiative.
• Property maintenance experience is considered an asset.
• Ability to multitask, organize and prioritize work requirements.
• Optimistic and positive attitude.
• A Driver’s License (required); abstract will be requested.

Pay: $48,000.00-$50,000.00 per year

Benefits :

• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• English not required

Schedule:

• Day shift
• Weekends as needed

Application question(s):

• How would you describe excellent customer service? Please explain.
• Do you have a suitable vehicle to travel between facilities?
• This role will require working on weekends from time to time. Are you willing to work weekends?

Experience :

• Customer service: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person