Operations Specialist

  • Vancouver
  • Woof Concept Products

About Woof Concept

Woof Concept is a fast-growing Vancouver based and award-winning Pet Apparel brand. By combining urban style with functionality catered towards city needs, Woof Concept established itself in 2016 to bridge the gap between human and dog apparel. The company is changing the dog market with its high-quality, Canadian-Made and fashionable dog gear that allows city dog owners to accurately express their personalities through their beloved dogs. Working with and supporting local artists for collaborations, Woof Concept is driven to create stylish yet functional dog products in the forefront, while remaining true to their roots and values, and continue to donate back to animals in need residing in local shelters across the globe.

We are currently looking for an operations specialist to join our dynamic and growing team.

If you love to hang out with dogs, love flexible working hours, thrive in a startup culture, and work with a great group of energetic individuals who are passionate about animals, then we want you to join us!

Operations / Shipping and Receiving

  • Managing day-to-day operations
  • Optimizing operational processes, and procedures for maximum efficiency while maintaining quality standards.
  • Assisting with the implementation of new processes and procedures.
  • Pick/pack/ship online, retail and distributor orders
  • Quality Control of products before its shipped to customers
  • Get accurate freight quotes for orders
  • Arrange shipping, prepare shipping documents, and book courier pickup and dock time
  • Work with suppliers on shipments
  • Coordinate with other operations and production staff members for raw material top up and preparation
  • Manage inventory, ordering supplies and maintaining inventory levels.
  • Manage warehouse. Ensure effective and safe use of warehouse equipment. Organize warehouse and maximize warehouse spacing.
  • Tracking and reporting on operational performance.


  • Generate Purchase Orders for supplies
  • Follow up and update delivery dates of purchase orders
  • Process Receiving Transactions
  • Assist in sourcing, qualifying, and grading vendors
  • eCommerce Platforms such as Shopify, Square Space, Wix etc.
  • Shipping and logistics
  • Prepare export and import documents
  • Inventory management

Requirements :

  • Solid computer skills (Word, Excel, Outlook,)
  • Good written and verbal communication skills
  • Ability to analyze and improve operational processes.
  • Able to work independently and within a team
  • Strong problem-solving, multitasking and strong sense of time organization and urgency
  • Available to work extended hours
  • Detail-oriented is a MUST

Job Types : Full-time, Permanent

Salary : From $17.50 per hour

Benefits :

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Store discount
  • Vision care


  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Overtime pay

Experience :

  • Customer service: 1 year (preferred)
  • Operations: 1 year (preferred)

Work Location: In person