Restaurant Host

Join our amazing Elora Mill Hotel & Spa team and work in a beautiful environment, surrounded by the sights and sounds of nature! Create incredible guest experiences in our historic restaurant with stunning views from every window.

The Restaurant Host is a key member of Elora Mill's Front of House Team. As one of the first employees to interact with arriving guests they play an important role in greeting and welcoming them into Elora Mill. In this critical position, the host is a personal representation of the service and overall hospitality of Elora Mill. While guests are waiting to be seated, the host ensures that guests are made comfortable and kept informed of the status of their table.

• You are passionate about providing memorable guest experiences.
• You enjoy working as part of a team and supporting those around you.
• You are looking for a position with endless growth opportunities.

Duties & Responsibilities

• Maintain the cleanliness of the front entrance, lobby and other guest areas ensuring that they are clean, tidy and ready for guests’ arrival.
• Warmly greet guests upon their arrival and escort them to their table, being aware to pull out chairs, assist wherever needed.
• Maintain seating plan, make quick decisions regarding where groups will be seated and suggest timing if a wait is necessary.
• Provide menus, answer any immediate questions, and introduce guests to their server.
• Assist with any special needs or accommodations that have been requested. This may include services needed for small children, as well as for individuals with disabilities or food allergies.
• Demonstrate a sense of urgency while remaining poised during peak periods while seeking out additional tasks during slower periods
• Relentlessly pursue the importance of “image”, “attention to detail” and “pride of ownership” to best represent the Pearle Hospitality Brand.
• Embody a great service culture and create a high level of service standards and excellence.

Experience & Skills

• Host experience is an asset
• Working knowledge of MS Office Suite
• Well-developed organization and time management skills
• A keen eye for detail

Advantages to being part of the Elora Mill Hotel & Spa Team :

• Competitive wages
• Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
• Training and Development to support personal & professional growth
• Career opportunities across all Pearle Hospitality properties
• A fun place to work with an amazing team & company culture!

Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

Job Types : Full-time, Part-time

Benefits :

• Employee assistance program

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Elora, ON: reliably commute or plan to relocate before starting work (required)

Experience :

• Customer service: 1 year (preferred)