Cmb Regional Sales Leader

  • Hamilton
  • Canadian Metal Buildings

CMB Regional Sales Leader

Looking to join a team that values people, innovation, and performance? Canadian Metal Buildings is Building Better Buildings and Building Better lives.

Our products are pre-engineered metal buildings sold both Direct to Consumer and B2B to Contractors, Builders, and Owners. We are resetting the customer journey to make it simpler, easier and faster to design and install your perfect structure to suit you needs and wants. We are also resetting the industry. Our service model of design, manufacture and install, all with our own teams, allows us to control quality, speed, cost and customer satisfaction to unprecedented levels to ensure the right building outcomes.

We are seeking smart, friendly, and hard-working team members who enjoy helping potential customers learn about our products and services and to help them through the buying journey.

The Regional Sales Leader (RSL) is a new role and is a critical to drive our organization’s growth. This person will own pipeline development, growth, and conversion to the topline. The RSL will be accountable for and rewarded based on topline sales, margin achievement, holding accountability for one of three regions for CMB, e.g., East, Central or West. They will work with our digital and SDR/Sales Development Rep to convert qualified web leads to sales and to develop new business with regional commercial contractors/ builders seeking a more efficient, simplified and sustainable building system and manufacture. The RSL will also work closely with our estimating team and business development to drive the right actions for our customers, including training and customer onboarding to ensure that job closeout processes are working correctly for the customer. The basis for our business at Canadian Metal Buildings is unparalleled customer service. We will not demobilize from a site or close out a client file until the customer is 100% satisfied with our work conducted.

Specific Responsibilities : Sales

  • Accountable for topline and margin in the region.
  • For the Commercial and Contractor segment, the RSL is accountable for all outcomes and for ensuring compliance with our operating culture and expectations, nurturing and winning new business that is both one-off on a job-basis, and establishing longer-term strategic relationships.
  • For the Direct-to-Consumer segment, most leads will come from the Digital team and the SDR, who will qualify and drive initial estimates provided to the customer. In most cases the closing motions will transfer to the Sales Leader to close the deal and manage the customer journey through the “sales to install” process.
  • Define pricing strategy on each deal to maximize profitability and competitiveness in the region, working with the home team.
  • Cultivate relationships with regional players that have assembly capability and are a good fit for our culture of people first (people, process, profits)
  • Provide weekly updates to sales prospects through our CRM
  • Join weekly calls with the sales team to talk through pipeline and opportunities
  • Provide timely and accurate data to our estimating, detail engineering and install teams - garbage in/garbage out.
  • Lead troubleshooting and problem solving in the region to marshal the most effective response.

Integration with SDR, BD and Estimating

  • SDR - The SDR owns the top of the pipeline around Direct to Consumer leads coming from the website and social campaigns. This person has first contact, independent of region and will qualify the lead up through providing a quote from estimating around one of our turnkey, Ready Built products.The RSL will assume ownership of the lead post quote through to close.
  • BD and network development - The BD role owns the nurture and cultivation support for individuals, GC’s or development companies seeking a unique design/build partnership. The RSL may initiate the relationship and drive it, leveraging BD, or BD may initiative, in which case the RSL owns conversion to sales. BD metrics are pipeline based, the RSL is sales based.
  • Quoting and Estimating + Detail Design - The heart of our engine is our quoting and estimating team, which seeks to operate with both speed and precision. For C&C the RSL is accountable for the accuracy and timeliness of detailed requirements, specs, desired timeframes, target costs, competitive costs, and defining what it takes to win. The estimating team is your partner in getting this done. Once a job is won, customer change orders will be accommodated through our design team, enabling rapid response to customer requests.
  • Collaborator - works well with the leadership team and execution team - fact based but friendly
  • Driven to outcomes - focused on achieving the desired outcomes. Unafraid to hold others accountable and surface issues.
  • Great problem solver - root cause analysis to get to the foundation issues, and then come with approaches and actions to reso