Program Support Coordinator, Learning BCEHS

Program Support Coordinator, Learning BCEHSBC Emergency Health ServicesVancouver, BCIn accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient care and safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reporting to the Supervisor, Program Support, the Program Support Coordinator’s primary function is to provide efficient administrative support relating to the education and training programs, working as part of a team to coordinate a range of administrative, financial, purchasing, and clerical functions related to the educational activities and services provided by BCEHS Learning Division.What you’ll do Act as a point of contact for Learning by answering routine enquires, trouble shooting enrollments and other related enquires on educational programs within Learning.Assist the Program Support Supervisor and others as directed, with administrative support including:Preparing and organizing education courses and itineraries as requiredAccountable for purchasing and maintaining levels for stationary, program materials, and course supplies, including submission to finance for paymentDetermining the availability and price of facilities and catering and finalizes agreements related to bookingsLogging, distributing and filing of training related formsAssisting in the updating and development of online resourcesScreening incoming materials, sorting, prioritizing, logging (using CLIFF system), tracks and distributes incoming correspondence and briefing notes and maintaining a bring-forward system.Maintains the ARCS/ORCS records management system by identifying and classifying records, setting up proper filing, offsite storage, retrieval and disposal of records for the office.Creates documents such as memos, correspondence, emails, reports, PowerPoint presentations, presentation materials, graphics and spreadsheets using established software applications.Develops and maintains databases, contact lists, email distribution lists and phone lists.Assist Learning in delivering education programs to operational employees, including:Coordinating venues, catering and travel arrangementsPreparing and maintaining of course rosters, attendance and accreditation dataPreparing and delivering course materialsProducing program reports and reconciling and/or or auditing reports for finance, for course and travel expenses.Tracking financial expenses for course delivery; identifying concerns to responsible managerPerforms other related duties as assigned.What you bringQualificationsGrade 12 supplemented by accounting courses and three years’ recent, related experience or an equivalent combination of education, training and education.Ability to keyboard at 45 wpm.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipmentSkills & KnowledgeCommitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).What we bringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.Annual statutory holidays (13) with generous vacation entitlement and accruement.PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.Wage: / hour Location: 2955 Virtual Way #302, Vancouver, BC V5M 4X3 Closing date: Applications accepted until position is filled Hours of Work: 0800-1630 (Monday to Friday) Requisition # 162422EAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.What we do The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.Learn more about PHSA and our programs: PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.