Supervisor, Application Delivery

Job ID: 7923 Working Business Language: This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English. Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $105, 000 - $135, 000. Candidates with salary expectations outside of the range are still encouraged to apply. About Us At Wawanesa, we're proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto, ON; Kitchener, ON; Thunder Bay, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS The Wawanesa Mutual Insurance Company ("Wawanesa Mutual"), founded in 1896, is one of Canada's largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com. We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team. Job Overview Working under general supervision, this job contributes to Wawanesa success by maintaining, supporting, and enhancing business systems and applications. This role will be part of the Digital Delivery department which focuses on developing and enhancing Wawanesa's broker and member facing digital solutions using industry leading technologies and frameworks. This includes building the ecosystem using a broker centric design approach with a strong focus on enhancing the user experience for our brokers in Canada. Job Responsibilities Manage, facilitate, and communicate development delivery plans and progress with all required stakeholders. Manage application development team activities to ensure successful completion of work assignments. Manage and maintain applications, following IS department standards and industry best practices. Enforce application development standards following IS department established methodologies. Maintain service levels. Plan and manage application vitality. Develop and deliver project status updates, operational reports and presentations to various stakeholders. Contribute to annual operational planning. Contribute to departmental budget creation. Ensure continuous improvement in operational processes. Oversee and coach a team to ensure work environment is respectful, challenging, and rewarding, and employees are maximized to their full potential while contributing to the achievement of the company's goals. Perform other duties as assigned. Qualifications Completion of post-secondary degree/certificate or equivalent experience. 3+ years of experience leading technical delivery teams in a Salesforce environment using Scrum for software development life cycle. Strong understanding of Jira and Confluence. Experience with relevant analysis, design, system development maintenance tools and technology. Strong communication skills, with the ability to communicate in a clear and concise manner with style fitting for the audience and message. Strong planning and organizing skills, with the ability to develop and implement plans by prioritizing and multi-tasking. Good leadership skills, with the ability to facilitate high team morale by encouraging and coaching team members. Good decision-making skills, with the ability to directs team members to achieve goals through clear instruction. Knowledge and experience in Property & Casualty industry an asset. CSM (Certified Scrum Master) certification is an asset. Knowledge and experience in Varicent ICM (Incentive Compensation Management) is an asset. Salesforce certifications are an asset. Wawanesa is proud to be one of Manitoba's Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work! Diversity, Equity & Inclusion