Manager, Life & Health Sales Team Development

The Position: We are looking for a Manager, Life & Health Sales Team Development to join BrokerLink in one of our offices in Alberta, Ontario, or Atlantic region on a Permanent FT Basis. Responsible for growth through a specific team of life and group benefits advisors, and the onboarding, coaching and development of a new sales and service team either geographically or per role of 6-10 direct reports. Will maintain a book of business to manage. As part of our employee promise, here are some of the many perks of working with us: Flexible health and dental insurance benefits packagePersonal Spending amount to invest in your healthy lifestyleRRSP - Registered Retirement Savings Plan with Company matchingESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect‘Dress for your day’, dress according to your daily scheduleCompetitive compensation package with bonus aspectEmployee discount program, including Apple, Bell, Rogers and more! Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2023 What the Role Entails: Responsible for achieving specific growth targets (sales and retention) linked to respective team(s)Collaborate with Life & Health Management to maintain an alignment of service standards and formulate growth strategies to achieve overall combined departmental objectives. Develop strong working relationships with Commercial and Personal Insurance teams to promote cross-selling of individual life, health and group benefits as a value-added service. Responsible for ensuring that quality of service meets expected standards. Analyze and resolve quality and customer service problems. Follow up with clients as requiredAccountable for recruitment, onboarding, training, and coaching to develop a strong sales focused team. Leadership to include motivating team to participate in company initiatives, and individual personal learning and development throughout the performance cycle. Conduct performance reviews. Responsible for specific marketing and /or advertising initiatives to support the growth of Life and Group Benefits targeted objectives. Maintain excellent relationships with markets and company representativesResponsible for ensuring that quality of service meets expected standards. Analyze and resolve quality and customer service problems. Follow up with clients as required The Successful candidate will have:*If you feel you have the equivalent skills, please apply* High degree of professionalism, diplomacy and integrity Excellent customer service skills and conflict resolutionExcellent communication; capacity to coachAble to work in a fast-paced environment, under pressure and deadlinesAble to work both individually and in a team environmentExcellent organizational and time management skills; multi-taskingPost-Secondary Education or equivalent5-10 years Industry and Customer Service experienceLLQP required