Manager, Key Accounts - Residential

Posting End Date : June 20, 2024

Employee Type : Regular-Full time

Union/Non : This is a non-union position

Enbridge’s purpose is to fuel quality of life by delivering reliable, affordable, and sustainable energy. The mission of our 11,000-member team is to be the first-choice energy delivery company in North America and beyond. Our strategy is to deliver the energy we need today, while simultaneously building the energy systems of tomorrow and reducing our emissions to reach our goal to be net zero by 2050. As we grow and evolve, we’ll continue to be guided by our core values—Safety, Integrity, Respect, and Inclusion. Enbridge has been recognized as one of the Best Places to work and named among top 100 employers.

It's an exciting time for you to join and make a difference in the growth of this organization. Our Residential Market Development team **is growing, and we have an exciting opportunity for you! If you have an impressive sales leadership background, in the utility or new construction industry within the Ontario market, we'd love to hear from you!

In this role as a **Manager, Key Accounts

• Residential **, you will provide leadership in the market strategy focused on the growth of GDS's residential and small commercial segments. You will be in the forefront of all aspects of creating an excellent customer experience with GDS’s new construction builders, developers, and related industry associations, to influence the penetration of natural gas in the new constructions sector and overall Ontario energy mix.

We offer opportunities for career development, growing your knowledge and skills, and an exciting career with competitive benefits and pension package including generous time off.

What You Will Do :

• Define and drive a strategic long-term account management strategy for our key residential accounts.
• Lead a robust and dynamic team of sales professional, responsible for their career development and coaching.
• Manage and oversee the entire sales cycle, from prospecting to closing, ensuring customer satisfaction and retention.
• Analyze market trends and customer needs to identify new business opportunities and areas for improvement, as well as action plans to achieve results based on trends.
• Drive cross-functional collaboration to ensure Enbridge proactively adapts to changing market requirements across all segments of the organization to serve key accounts.
• Collaborate with marketing, regulatory, and service teams to deliver tailored solutions that meet customer expectations and goals.
• Monitor and report on sales performance, revenue, and expenses, and provide feedback and guidance to the team.
• Drive critical initiatives to nurture and grow the product portfolio, including implementation of innovative short
• and long-term growth strategies focused on growing new customer attachments.
• Build and lead positive relationships with key internal and external partners.
• Support key regulatory initiatives, projects and industry events and associations to engage with customers and ensure our processes meet their needs.

Who You Are :

• A leader with 8+ years of experience in the new construction industry, utilities, or the energy industry in Ontario.
• 7+ years of progressive leadership experience
• Bachelor's Degree in Sales, Marketing, Engineering, Business, or related field.
• Knowledge and exposure to regulators, intervenors, competitors and other players in the industry and utilities ecosystem.
• Through the eyes of your customer, you can see the bigger picture, and can develop comprehensive plans to achieve results.
• Driven to work in a target-based environment, achieving sales and market development goals.
• You have excellent communication skills (verbal and written) and have experience presenting right and relevant information to different audiences as appropriate. You will present to numerous audiences, including internal and client senior executive management and functional business partners.

Working Conditions :

• Mainly office based with approximately 25% travel within Ontario.
• A valid Ontario G class driver's license and maintenance of a responsible driving record is required.

Flexwork : Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #topemployer

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.