Community Connections Advisor

Community Connections Advisor

Full time position with regular hours of 8:15am-4:45pm, Monday-Friday with occasional requirement to work outside these hours.

40 hours a week.

Wage range: $50,000-$55,000.

Directly reports to: Managing Director

Key Duties & Responsibilities

• Prioritize incoming requests from community members through walk-ins, phone calls, and online inquiries and provide immediate assistance and/or appropriate referrals to local service providers;
• Volunteer coordination and recognition; including consistent communication with individuals and groups involved in FCSS volunteer initiatives;
• Spearhead the planning and implementation of specific community events and initiatives;
• Cultivate partnerships with local organizations and businesses to deliver preventive social initiatives;
• Receive training where necessary to facilitate group sessions that supplement FCSS programming;
• Perform administrative duties as tasked by the Managing Director.

Education and Experience

Prior experience in the social sector is required.

Relevant education will be considered as an asset.

• Minimum 2 years working in a related role;
• Working with people of diverse economic, social, and ethnic backgrounds;
• Understanding of person-centered and trauma informed care;
• Working in a collaborative environment and ability to liaise with partnering service providers and community organizations;
• Knowledge of local and regional community resources and service pathways.

Competencies & Attributes

• Strong communications skills including listening, writing, and speaking skills;
• Excellent organizational skills and ability to multitask;
• Ability to remain calm and focused under pressure;
• Non-judgmental attitude, empathy, and personal boundary skills are required;
• Patience and flexibility in an ever-changing environment;
• Comfortable with interactions with individuals presenting personal crisis, mental health concerns, and complex social issues.

Additional Requirements

• Current Criminal Record Check
• Vulnerable Sector Check
• Child Intervention Record Check
• First Aid and CPR - C

Pay: $22.00-$24.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Wetaskiwin, AB: reliably commute or plan to relocate before starting work (required)

Education :

• Bachelor's Degree (preferred)

Experience :

• Human Services: 2 years (preferred)

Work Location: In person