Retail Archery Technician, FT

Summary:Reporting to the Hardlines Group Sales Manager, the Archery Technician will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer. This position is responsible for the set-up and servicing of compound bows, crossbows and archery accessories.Responsibilities:Provide legendary customer service every time by assisting customers in making buying decisions, identifying and evaluating customers’ needs, and making product recommendations based off of this analysisDevelop and maintain strong knowledge in all areas of archery including tuning bows, setting up bows for sale, and directing customers on proper shooting and handling techniquesMaintain a clean and functional archery tech shopPromote Bass Pro Shops & Cabela’s programs, including Customer Survey's and In-Store Pick-UpEnsure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as neededRespond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scopeDemonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyleAssist in other areas of the store when business needs dictateQualifications:Knowledge of various archery products, including bows, arrows, targets, equipment and accessories Significant experience with bows, bow setup, tuning and accessoriesTwo or more years’ experience in a sales or service environment is preferredHigh school diploma or equivalent is preferredA Restricted and Non-Restricted Possession and Acquisition License is an assetAbility to evaluate customers’ needs and make recommendations based on needsAbility to provide superior customer service and exceed customer’s expectationsAbility to use good judgment and logicExperience in a related field or outdoor lifestyleKnowledge of Bass Pro Shops & Cabela’s specific products is an assetBass Pro Shops & Cabela’s welcomes applications from people with disabilities.Accommodations are available upon request during the assessment and selection process.BenefitsEnjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!Fun work environmentCompetitive wagesExcellent benefitsUnlimited career advancement opportunitiesBass Pro Cares FundCabela's