Property Manager

Date Posted: 04/25/2024Req ID: 37122Faculty/Division: Asst VP - Operations & ServicesDepartment: F.&S. Utilities -05Campus: St. George (Downtown Toronto)Position Number: 00003895 Description: About us: The University of Toronto is a trailblazer not only in academia and research but also in ensuring operational excellence. U of T’s Facilities and Services group works diligently to make sure all stakeholders have a safe, clean, comfortable, attractive and sustainable environment in which to learn, teach and play. The Facilities & Services portfolio includes the operation and stewardship of over $3.5 billion in physical assets at the St. George campus situated in the heart of Canada’s largest city. We manage and provide service to over 120 buildings totaling 12 million square feet plus the operation and management of an extensive district energy system supporting more than 150 buildings. Not only are we One of Canada's Best Employers, we are one of Canada's Greenest Employers. Your opportunity: This is a very exciting time for Property Management at the University. As the principal contact for clients' service needs across the campus, the group has recently undertaken an organizational review and identified areas of improvement to create best-in-class customer service. This position was created to support a high performance team culture, foster staff development, and ensure a seamless client experience. Reporting to a Senior Property Manager, the incumbent will have personal responsibility for approximately 10 buildings and work closely with a team of four to ensure coverage for one another. Every building on the St. George campus has a designated Property Manager, and it is their responsibility to oversee capital longevity (deferred maintenance and facilities renewal) programs to ensure University buildings are kept in a state of good repair, general maintenance, and minor renovations on campus. Your responsibilities will include: Consulting with contacts regarding building improvement/alteration requirements and cost estimates Planning on-going scheduled and non-scheduled facility maintenance programs Ensuring compliance with building codes that would affect the certification or status of the University or a facility Liaising with contacts regarding the application of emergency response and business continuity procedures to ensure consistency Leading renovation projects with varying degrees of complexity Ensuring that tendering bid documents are clear and compliant with University procurement policies Responding to escalated complaints using informal negotiation skills Planning and administering expenditures for operating budget Essential Qualifications: Advanced College Diploma (3 years) or certificate in property or facilities management, or an equivalent combination of education and experience. Minimum of six years' related experience overseeing the work of contractors, sub-trades and consultants in a property management, facilities management or construction environment. Proficiency in contract administration and developing technical specifications. Ready to deliver superior customer service to all stakeholders, including departmental/academic staff, students, consultants and contractors. Knowledgeable of the Occupational Health & Safety Act and Regulations, Ontario Building Code and Fire Codes, and Ontario Construction Act and standard forms of contracts. Responding to urgent issues and emergencies, coordinating repairs and business resumption. Proficient in Microsoft Office, web-based service management systems and enterprise resource planning software such as SAP. Strong interpersonal and communication skills, ability to use tact and sound judgement in all activities and be able to interact with various stakeholders Delegate and/or assign work to contractors, consultants and Junior Property Managers Ability to handle conflicting priorities and deadlines with tact and diplomacy. Experience with mixed use buildings, labs and heritage properties. Effective as an independent contributor as well as part of a team in a collaborative environment. Assets (Nonessential): Facilities Management Administrator, BOMA/IREM certification or CET. Project management training and/or designation. To be successful in this role you will be: Accountable Approachable Communicator Decisive Efficient Proactive Resourceful Team player Closing Date: 05/05/2024, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Continuing Schedule: Full-TimePay Scale Group & Hiring Zone: USW Pay Band 16 -- $99,548 with an annual step progression to a maximum of $127,305. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Facilities/Ancilliary ServicesRecruiter: Lena Olsson Lived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.