Human Resources Manager

  • Moncton
  • Tech Mahindra Business Process Services
Role: HR ManagerLocation: Moncton, NB, CanadaRole and Responsibilities:Acts as primary point of contact for managers and employees for day-to-day HR related questions and guides junior members of HR as and when appropriateDevelops and implements HR strategy to drive employee retention initiatives aligned with the overall business strategyConducts investigations when employee complaints or concerns are brought forth including but not limited to human rights, conflict and performancePartners with senior leadership to drive proactive strategies of engagement, wellbeing, operations and learning and developmentEnsures legal compliance by monitoring and implementing applicable human resources provincial requirementsManages immigration requests ensuring compliance with current legislationOversees performance management & review process and other corporate Human resources programs as and when required Drives employee engagement activities, diversity, and inclusion to enhance work environment and employee satisfactionAdvises, and supports management in employee relations, employee retention initiatives, disciplinary and performance managementDesigns management guidelines by preparing, updating and recommending human resource policies and proceduresApplicant’s Specifications & Qualification:Total 10- 15 years of HR experience with 5 years in HR management BPO experience is preferred Excellent proficiency in PowerPoint for HR presentations/ Proficient computer skills including Microsoft Office SuitePost-secondary education in HR or related fields/ CPHR designation is an assetStrong communicator and ability to work collaboratively within cross-functional in dynamic work environment Excellent analytical and problem-solving skills to bring solutions to complex people and business problemsStrong sense of time management and prioritization HR legal and compliance knowledge