Precision Well Servicing is currently seeking an IT Support Analyst to join our team!

Duties & Responsibilities :

Troubleshoots, configures and supports the components and services within a Microsoft Windows OS and Microsoft Office 365 environment.
Understands the client PC, cloud server and networking systems and the relationship between these technologies.
Configure and deploy workstations and associated client hardware at various company locations,and provide in-person and/or remote support to device users across the company.
Configure, deploy and support communications devices (smartphones, aircards, etc.) across the company.
Documents activities and shares workload within an IT service ticketing system.
Learns and applies IT processes and follows procedures utilized in their job function to successfully deliver on assigned work.
Collaborates with IT peers, business stakeholders and vendors to develop and deliver solutions.
Learns to develop and execute plans for assigned activities.
Develops and maintains technical documentation.
Takes initiative to access the information required to complete their work.
Some travel may be required, on an infrequent basis.

Requirements :

Motivation to learn and is tenacious at troubleshooting issues.
Ability to escalate issues internally and seek vendor support when required to keep the IT systems running reliably.
Ability to work within a highly technical motivated team, and build on each other’s ideas in a collaborative way.
Strong organizational and communication skills along with the ability to adapt to changing circumstances as well as clarify information or instructions relevant to their job.
Ability to stay focused, methodical thinker and possesses a high attention to detail.
Effectively gathers information and understands customer needs to achieve resolution.
A demonstrated commitment to Precision Well Servicing’s Core Values and Key Beliefs.

The following would be considered an asset:

Knowledge of Microsoft Azure Active Directory.
Knowledge of Microsoft Power Platform technologies including Power BI, Power Automate, Power Apps, Power Query, Power Pivot.
Microsoft and other industry certifications.
Advanced Excel skills ( > 2 years' experience specific to advanced formulas, pivot tables, beginner/intermediate VBA development/macros).
Good understanding of Data Modeling/Data Mining concepts.
Requirements gathering experience.
Functional/technical documentation writing experience.

What Can Precision Offer You?

Industry leading compensation
Comprehensive Group Benefit Plan
Pension Program with Employer Matching
Employee & Family Assistance Program
Supportive & engaged Management team
Strong Work/Life balance - 7.5-hour shift, Monday - Friday

The Precision Well Servicing team is responsible for well completions, workovers, and abandonments. We use a variety of service rigs that are suited to each scope of work. The wells are located in the Western Canada Sedimentary Basin which includes Northern BC, Northwest Territories, Alberta and Saskatchewan.

Job Types : Full-time, Permanent

Salary : $65,000.00-$75,000.00 per year

Benefits :

Company pension
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Schedule:

Day shift
Monday to Friday

Work Location: One location

Apply now

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