Systems Technical Support Analyst

  • Red Lake
  • Red Lake Margaret Cochenour Memorial Hospital

Durée de l'emploi: Permanent

  • Langue de travail: Anglais

  • Heures de travail: 37.5 hours per week

  • Education:

  • Expérience: Education :

  • College/CEGEP

  • or equivalent experience Work setting :

  • Relocation costs not covered by employer

  • Hospital or home for the aged Tasks :

  • Respond to users experiencing difficulties with computer

  • Consult user guides, technical manuals and other documents to research and implement solutions

  • Provide advice and training to users in response to identified difficulties

  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts

  • Provide business systems, network and Internet support to users in response to identified difficulties

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Certificates, licences, memberships, and courses :

  • Microsoft certified professional (MCP) Computer and technology knowledge :

  • MAC

  • Device drivers

  • Networking software

  • Networking hardware

  • Networking security

  • Extranet

  • Intranet

  • Internet

  • Servers

  • File management software

  • Security software

  • Multimedia software

  • Word processing software

  • Presentation software

  • Mail server software

  • Communication software

  • Image editing software

  • Programming software

  • Website creation and management software

  • Web service design

  • Desktop publishing software

  • Mapping and data visualization software

  • Database software

  • Data analysis software

  • MS Office

  • MS Windows

  • Spreadsheet

  • Visual Basic Security and safety :

  • Criminal record check Work conditions and physical capabilities :

  • Fast-paced environment

  • Work under pressure

  • Tight deadlines

  • Manual dexterity

  • Attention to detail

  • Combination of sitting, standing, walking

  • Bending, crouching, kneeling Personal suitability :

  • Accurate

  • Client focus

  • Efficient interpersonal skills

  • Excellent oral communication

  • Excellent written communication

  • Initiative

  • Judgement

  • Organized

  • Team player Experience :

  • 3 years to less than 5 years Health benefits :

  • Dental plan

  • Disability benefits

  • Health care plan

  • Vision care benefits Financial benefits :

  • Group insurance benefits

  • Life insurance

  • Pension plan