Strategic Client Executive Public Sector (Atlantic Canada)

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.As a Strategic Client Executive, you will be joining the TELUS Health Growth and Strategic Relationships team responsible for leading the relationships and development of key enterprise accounts. Account products and services will focus on the many solution lines within TELUS Health, in addition to cross-sell opportunities throughout our broader organization, including TELUS Business Solutions (TBS), TELUS Agriculture & Consumer Goods (TAC), and TELUS International (TI). Our mandate is to ensure our clients are receiving a holistic and integrated support program allowing them to focus on their business objectives. If you are passionate about your clients’ business and are growth minded – this role might be for you. Builds long-term, trusted relationshipsBuilds an in-depth understanding of the client’s business objectivesActs as a trusted advisor to the client, providing insights and solutions that are relevant to their business or industrySetsa clear vision, strategy and plan for deepening and expanding the client relationships for which they are responsibleDrives revenue growth through consultative salesBuilds and leads strategy to grow year over year revenue by aligning with client’s key prioritiesLeverage all product and service lines across TELUS Health, in addition to our broader client solutions within TBS, TAC and TI,to complete a holistic growth plan that meets the needs and objectives of clientsProtects existing revenue by ensuring client satisfaction, adding value and at times leading the renewal processUnderstands client’s buying process and effectively engages in the budgeting cycle Navigates complex relationshipsMakes connections at all levels of client’s business with a strategy to engage executives and expand relationships across the organizationAbility to engage stakeholders, including influencersBuilds strategies to develop and manage global relationships Ability to manage internal relationships across business lines to execute on client strategyMobilizes internal client teamsLeads all aspects of client strategy through the active management of an account plan, ensuring that all team members are engagedFacilitates an integrated approach to client delivery ensuring that teams have a thorough understanding of their client across delivery areasEnergizes and motivates internal teams to ensure high levels of client satisfaction and to identify and progress opportunities for growthSupports and holds internal client teams accountable to resolve service delivery issues when they ariseActs as a mentor or coach to internal team members by coaching them on strategy, reviewing content and providing them with opportunities to shineLeverage full suite of TELUS HealthcapabilitiesCreates two-way dialogue with clients to identify market trends, understand gaps and test new solutionsMobilizes the right expertise and capabilities from across the broader organization to bring the right solutions to clientsDesigns solutions that fit by blending all TELUS Healthservices, solutions, and technology capabilitiesDevelops thought leadership and client ready content that can be shared across the businessA Strategic Client Executive will excel at:Building strong trusted advisor relationshipsBuilding deep understanding of client’s business and the client themselves (their individual value drivers)Seeing things through the client’s lens – able to deliver tailored messages that resonate with the clientOpening new opportunities to cross-sell across all business lines to existing clients, driving sustainable revenue growthEstablishing credibility with senior leadersNavigating and coordinating the right internal resources to create solutions, address challenges and remove barriersProviding hands-on support and/or sponsoring enterprise projects as neededTranslating industry knowledge, competitive market dynamics, general business acumen and deep understanding of client’s business into value added insights & solutions‘Client Relationship Partner– Public Sector’Business experience that includes directly managing and supporting complex clientsStrong knowledge and experience with various levels of governmentUnderstanding of formal and informal workings of the machinery of government(s) as well as strong networks at the political and/or bureaucratic levelsA strong knowledge and understanding of the TELUS Health solutions and capabilitiesA strong understanding of Canadian benefit plans and the mental health landscape are key‘Sales Execution’Drive revenue growthExecutive on sales strategy growth across TELUS Health and TELUS business unitsDevelop and effectively manage a sales funnel, leveraging existing TELUS relationshipsNavigate a complex sales cycle with many stakeholdersUnderstand client’s buying process and effectively engage in the budgeting cycleCollaborate with business units, marketing and sales teams to drive product intensity across TELUS Health client base with strategy specific to enterprise market#LI-AF1Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.