Admissions Coordinator

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at Be part of the work that’s changing lives.Work with Manager of Admissions to:Manage, organize and prioritize day-to-day patient care activities, staffing and resource utilization of admission staffFunction as an expert clinical resource for the teamFacilitate individual and interdisciplinary team teamwork and effective work processFacilitate staff orientation and identify staff learning needs to make recommendations for further trainingOversees that all staff are completing all admission documentation including databases and quality assurance measures.Participate in hiring, orientation, and performance evaluation when required In collaboration for admissions manager, liaise with nursing and other interdisciplinary team members as well as community providers to facilitate patient transitions Coordinates staff schedules for Admissions CounselorsAwareness and a good understanding of the principles/protocols that govern health and safety issuesOversees bed allocation for all new admissions and room change requests or delegate as requiredReview any questionable assessments and co-ordinate with Admissions Manger, Clinical Director or Clinical Lead of appropriate program for the final decision regarding appropriateness for admission or referral to alternate resources. Group placement of all new admissions in collaboration with Clinical DirectorParticipates in all educational endeavors of the facility and helps to develop, implement and evaluate department’s Quality Improvement activitiesOther duties as assignedIn addition to the above, your Admission counsellor duties include: Answers inquiry calls/emails/faxes and assess eligibility for further assessment or admission Provide information on programs and services available within the Edgewood Health Network or provide information/referral to external providers as appropriate. Conducts tours with prospective client and answers questions concerning program with family and friendsConducts intensive addiction assessments and make clinical recommendations for treatment including assessments Proactively case manages clients. This includes communicating with client, family, referents, other health care professionals or organizations, legal professionals, and other external parties, as required. Documents all communication with clients, family, referentsAct as liaison for community referral agents i.e. EAP representatives, occupational health organizations , advising of a client’s arrival and providing documentation as needed Actively participates with team members and the interdisciplinary team regarding the ongoing treatment planning and evaluation of the client and their care, as neededCompletes mandatory assessment or admission documentation, consents or other forms as required Prepare and maintain client filesMaintain open communication with other interdisciplinary team members regarding client cases and attend team meetings as required Books pre-admission medicals with physician, as required.Maintain client waiting listsAssist client with detoxification process when requiredPresent program education sessions as requiredPreparing reports, data management including data entry as required Other duties as assignedStaff will work a variety of shifts including weekdays, evenings, weekends, holidays and on-call. Qualifications:Minimum 3 years of current clinical experience Degree/Diploma in regulated health care professionals program preferredManagement training or equivalent preferred.Experience working with patients with concurrent disordersEmployee Benefits and Perks:· Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy· 24/7 Employee Assistance Program through LifeWorks· Competitive paid time off policies, including a paid day off on your birthday· Access to in-house fitness facilities where applicable or discounted external gym memberships· Remote or hybrid work models for eligible employees· Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance· Personal and professional development through our Education Support Assistance program· Nationwide presence allows for supportive relocation opportunities· Defined Benefit pension through CAAT with up to a 4% employer contribution· Maternity and parental leave top-up· Access to discounts at Kids & Co. DaycareEHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.#INDMP