Metrics & Measures Project Lead [BHJOB**_**]

On behalf of our client in Richmond, BC , Ignite Technical Resources is looking for a Metrics and Measures Project Lead for an 8-months contract position . This is a hybrid role requiring 2-days of onsite work per month. Addition adhoc on-site attendance may be required. Role: The Metrics & Measures Project Lead will work in a team environment to lead the development and delivery of a set of core service measures for the department. The ideal candidate would have recent industry working experience leading the development and successful rollout of core services measures, preferably in a technical and business environment. Responsibilities: The project lead will be responsible for developing a set of metrics for each of the 6 departments based on the core services that they provide to the organization. The deliverables include: Identify the set of I&T services being consumed by the various business divisions. Determine a set of metrics to measure core services. Develop the baseline metrics for these measures. Develop a prototype dashboard to report on these metrics. Facilitate and lead meetings in person and/or over a virtual setting. Independently gather, assess, and document requirements. Perform data analysis and business needs analysis. Perform project management as required including creating project schedules, manage deliverables, prepare milestone reports & project progress updates, prepare change management plans. Independently and as part of a team, determine and verify core service measures and metrics. Prepare summary reports, documents, and presentations.  Present observations and recommendations in person and/or over a virtual setting to individuals and/or a large group, including senior management. Dashboard building experience is an asset although not mandatory for this role. Qualifications: Experience developing core service measures with an IT and business focus. Recent experience in Business Analyst lead roles, including project management and change management responsibilities. Must be a quick learner, a self-starter, great at relationship building, being able to influence and gain agreement on a project approach. Must have strong facilitation and communication skills and can influence meetings and discussions to reach intended output within a timeline. Must be strong in using the entire MS Office Suite (M365 suite) and in particular Word, Excel, PowerPoint, Visio, Teams. Nice-to-haves: Demonstrated ability to anticipate and independently organize and prioritize a high-volume workload to meet both short-term and long-term goals and outcomes in an environment of change. Demonstrated ability to establish and maintain collaborative working relationships with individuals, teams, and diverse groups at various levels of the organization in an objective and respectful manner, consistently displaying professionalism, discretion, and patience. Working knowledge of project management principles and techniques. General knowledge of how to gather and translate business and non-functional requirements into user stories and acceptance criteria. Previous experience gathering requirements from Director-level personals. Due to the volume of resumes, only those candidates being considered will be contacted. Ignite Technical Resources is a Vancouver-based Information Technology resourcing firm built around three principles: speed, efficiency and quality. We provide highly trained and qualified technical consultants to your organization as a flexible work force option. Ignite. Wired for people. Follow Ignite on Twitter @ignitetechnical and become a fan on Facebook for up-to-date information about our company including job postings! About Ignite Technical: Founded in 2005 and headquartered in Vancouver BC, Ignite Technical Resources has been the preferred IT Staffing provider for many of Canada’s largest and well-known organizations for over 15 years.By specializing in Information Technology, we ensure that our processes are focused exclusively on providing qualified IT Professionals and our commitment to speed ensures your teams and projects are staffed quickly and efficiently. Our years of experience provide us with one of the most well-developed networks of candidates in the Canadian market. Come see why Ignite Technical is one of Canada’s premier providers of IT Professionals On-Demand.Ignite Technical Resources – Your Source for Top Talent