Animal Care Assistant

  • Alliston
  • Nottawasaga Valley Veterinary Hospital

Position Description Animal Care Attendant

Position Overview

The role of the Animal Care Attendant (ACA) is one that demands great versatility. Your primary objectives are excellent client and patient care at all times. Your time will be divided equally amongst hospital upkeep, caring for pets, assisting the veterinarians or technicians, and administrative duties such as labelling leashes and carriers and other pet belongings, updating the whiteboard when animals are discharged. It is our commitment and pleasure to work with our clients to ensure we provide the best advice and care at all times.

Reporting Structure

On any given shift you may be required to report to the Head Technician, attending Veterinarian, or the Practice or Office Manager.

Educational Requirements

Graduation from an approved Veterinary Assistant program is beneficial but not required.

Skills

Excellent communication skills are a must. Knowledge of basic veterinary terminology is required for accurate medical record maintenance and effective co-worker based communication. Knowledge of/ability to learn commonly used computer programs and veterinary software is needed. You will be required to perform basic math calculations. Enthusiasm, self-motivation, and empathy are necessary to excel at this job. You should be people oriented, able to prioritize and work calmly under pressure. A good understanding of animal behaviour and proper restraint technique is paramount. Adaptability and flexibility are key traits to possess in this role.

Working Conditions

Must be able to work with unpleasant noises and odours, and able to handle the sight of blood or bodily fluids. You may be exposed to contagious diseases and injury as a result of animal handling. Physical requirements are that you must be able to lift up to 50 lb, bend frequently, and stand for extended periods of time. Emergency or difficult situations will arise during which you must remain calm and focused.

Responsibilities

As a Veterinary Assistant your job involves client care, animal care, hospital cleanliness, and administrative duties. You may be called upon to fill a “float" position where you are in multiple areas of the clinic at different times during your shift or your duties change with each shift.

Job Types : Full-time, Permanent

Pay: $17.00-$19.00 per hour

Expected hours: 36 per week

Benefits :

  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Paid time off
  • RRSP match
  • Store discount
  • Wellness program

Schedule:

  • 10 hour shift
  • 8 hour shift

Ability to commute/relocate:

  • ALLISTON, ON: reliably commute or plan to relocate before starting work (required)

Experience :

  • Veterinary Assistant: 1 year (preferred)
  • Front desk: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In person