Corporate Fleet Accident Claims & Regulatory

Job title :Corporate Fleet Accident Claims & Regulatory Specialist

Job Location :Head Office

Position Type :Onsite

Shift Hours : Monday - Friday 8:00am to 4:30pm.

Compensation Range :$23.14 - $30.67 / hourly

We Bring Food to Your Family’s Table

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 63 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

What Will You Do?

• Manage investigating coverage, liability, and damage aspects of liability claims for proper resolution within company guidelines.
• Participate in annual Fleet and Property Insurance renewal.
• Works with staff and management in Fleet Maintenance Department to coordinate repairs to damaged equipment.
• Manages claims with representatives from our insurance company to bring claims to resolution.
• Coordinates with repair facilities, recovery companies and branches on getting damaged equipment repaired and back into operations in a timely and efficient manner.
• Negotiates, settlements and resolves motor vehicle accident claims, and property losses with customers and third parties. Authorize and process payments up to $2,500.
• Management and review of all incident reports and claim investigation materials, including Motor Vehicle Accident Reports and Property Damage.
• Conduct claim investigations by gathering all facts to analyze and determine claim liability based on carrier regulations, transportation contract terms, and related company customer consideration practices.
• Evaluate, analyze and interpret incidents in order to determine coverage applicable to the loss.
• Provide regular claims updates and status reports to Management.
• Establishes and manages both hard copy and e-copy accident claim files with all documentation and investigation material housed in chronological order. Ensures accident claim register is current and reconciled to Insurance Company’s loss record and Pre-Funded Claims Account.
• Coordinates and handles all internal claims investigations and communicates the findings internally and to the customer/vendor within a timely manner.
• Perform duties in accordance with industry standards, regulations, corporate timelines, performance standards and workplace safety and health policies and procedures.
• Major fines and tickets to reviewed with and approved by the Director of Safety and Compliance. Review returned checklist and forward any discrepancies onto supervisor.
• Collect, review and process the CVOR information from the Ministry of Transportation. Download of FMCSA violations, review and process. Forward onto Director of Safety & Compliance.
• Maintain KPI Safety Dashboards and provide monthly updates.
• Assist in answering Driver Services inquiries, regarding the above functions either via phone or in person.
• Other duties as assigned.

Who Are We Looking For?

• Completion of a relevant college diploma or equivalent preferred
• Minimum 1 year of applicable experience in accident claims and regulatory administration preferred.
• CIP Certification strongly recommended but not required.
• Strong knowledge of Excel software required.
• Experience in the Trucking industry and knowledge of applicable equipment is an asset.
• Strong knowledge of insurance regulations and acts, the Highway Traffic Act, and ruling accident preventability an asset.
• Accuracy and precision is required at all times to ensure proper management of claim files.
• Ability to organize, prioritize and to take initiative and work with mínimal supervision.
• Good judgement, strong decision-making, and problem-solving skills.
• Strong communication skills.

Your Cool Work Perks :

• Benefits available from day 1_ We’re motivated by doing business with good people and hiring them too.
• Company paid health insurance plans (health, prescription, dental and vision)
• Company paid group life insurance and optional life insurance
• Company paid accident and serious illness benefits
• Long-term disability insurance
• Employee & Family Assistance Program (EFAP)
• 20 massages per calendar year
• TFSA, RRSP & RESP savings plans with company match contributions
• Profit-sharing opportunity
• Referral bonus program
• Safety shoe voucher
• Uniform and annual tool allowance for apprentice and mechanic technicians
• Corporate discounts with Josslin Insurance and Goodlife Fitness
• Educational assistance up to 50%, with specific training required by