Calibration Service Technician

Keysight is the world's leading electronic measurement company, helping scientists and engineers address their toughest technical challenges with confidence through innovations in wireless, modular, and software solutions. Our employees leverage their insight and passion to deliver measurement solutions in wireless communications, aerospace and defense, and semiconductor markets with world-class platforms, software and consistent measurement science.

This job will be part of the Services Solutions Group , which helps customers manage test instruments across the instruments' lifecycles - calibration, repair, technology refresh, asset management, consulting, training and product purchase alternatives. With service centers in over 30 countries, Services is a people intensive, local business.

The Services Solutions Group helps customers find new ways to maximize their asset usage, streamline their engineering operations, and achieve lower costs.

At Keysight, we help companies address their toughest challenges with precision and confidence. We offer the most precise electronic measurement tools in the industry, with advanced software to match. Our employees leverage their insight and passion to revolutionize electronic measurement and make a difference in the world.

• Work on service assignments with clearly defined objectives.
• Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting and repair of Keysight and other OEM Test & Measurement electronic test equipment at our Keysight service center and / or on-site directly at our customer's sites. ( ex: Oscilloscope, Spectrum Analyzer, Network Analyzer, DMM, RF Signal generator, EMI receiver, Antennas, light wave/optical instruments, etc ).
• Assist in maintaining the laboratory's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training. Assist in maintaining our pool of production computers ( Operating system & HW/Software installation )
• Establish and maintain close communication with customers both in French and English to ensure we capture and meet customer expectation.
• Require to be flexible to work overtime.
• Require to be flexible to occasionally work week-ends and / or different shift.
• Require to be flexible to travel approx... 30% to 50% of the time.

Job Qualifications : This key role requires the following skills:

• A.E.C / D.E.C. in Electronics (Telecommunication) or equivalent.
• 10 years' Experience in Field Customer Support of Test and Measurement instruments is an asset.
• Must have good RF/ Microwave fundamental knowledge.
• 5 year team leader related experience is an asset.
• Must have strong verbal and written communication skills ( French & English ) to interface with customers and peers.
• Demonstrated initiative and drive to expand technical knowledge
• Must be capable to work in a changing priorities environment to meet strict performance metrics.
• Ability to produce detailed assessment reports and summaries using MS Office products
• Must have computer troubleshooting skills & Windows operating system advanced background.
• Must have Valid driver's license and good driving record
• Controlled goods and Secret Level Security Clearance will be required and is mandatory.

Job Function :

• Support / Service

Shift : Day Job

Schedule : Full Time (F)

Travel Required :

50%

Duration (Temp Positions Only)**:

• Not Applicable

Careers Privacy Statement

Keysight is an Equal Opportunity Employer.

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Americas : Canada : Ontario : Kanata

Job ID : 47782