Front Desk Clerk (Except Hotel)

  • Amherst
  • Ymca Of Cumberland

Education: No degree, certificate or diploma

  • Experience: 7 months to less than 1 year Work setting :

  • Associations and non profit organizations

  • Recreational facility/institution Tasks :

  • Greet people and direct them to contacts or service areas

  • Provide basic information to clients and the public

  • Obtain and process information required to provide services

  • Operate switchboard or telephone system

  • Record and relay information

  • Maintain work records and logs

  • Answer telephone and relay telephone calls and messages

  • Balance cash and complete balance sheets, cash reports and related forms

  • Follow emergency and safety procedures

  • Provide customer service Computer and technology knowledge :

  • Switchboard 1-25 lines

  • Word processing software

  • Database software

  • Electronic mail

  • Spreadsheet

  • MS Excel

  • MS Outlook

  • MS Word

  • MS Windows

  • Internet

  • Point of sale system Area of specialization :

  • Sales Security and safety :

  • Criminal record check

  • Child Abuse Registry check Work conditions and physical capabilities :

  • Fast-paced environment

  • Work under pressure

  • Repetitive tasks

  • Attention to detail

  • Standing for extended periods Personal suitability :

  • Efficient interpersonal skills

  • Excellent oral communication

  • Excellent written communication

  • Flexibility

  • Organized

  • Reliability

  • Team player

  • Dependability

  • Work Term: Permanent

  • Work Language: English

  • Hours: 8 to 20 hours per week