Hotel Front Desk Clerk

  • Lloydminster
  • Meridian Inn E Suites Ltd.

Education: Secondary (high) school graduation certificate

  • Experience: Experience an asset Tasks :

  • Register arriving guests and assign rooms

  • Process group arrivals and departures

  • Take, cancel and change room reservations

  • Provide information on hotel facilities and services

  • Provide general information about points of interest in the area

  • Investigate and resolve complaints and claims

  • Process guests' departures, calculate charges and receive payments

  • Balance cash and complete balance sheets, cash reports and related forms

  • Maintain an inventory of vacancies, reservations and room assignments

  • Follow emergency and safety procedures

  • Clerical duties (i.e. faxing, filing, photocopying)

  • Answer telephone and relay telephone calls and messages

  • Assist clients/guests with special needs

  • Handle wake-up calls

  • Perform light housekeeping and cleaning duties

  • Provide customer service

  • Work Term: Permanent

  • Work Language: English

  • Hours: 40 hours per week