Merchandise Manager

SUMMARY : The Halifax Thunderbirds of the National Lacrosse League are looking for a motivated, confident and organized individual to fill a Merchandise Manager role that involves purchasing, reporting and tracking sales, building relationships with suppliers and vendors, monitoring inventory and managing all merchandise orders at all locations.

RESPONSIBILITIES INCLUDE :

• Monitor and manage Halifax Thunderbirds merchandise inventory at all locations: Halifax Thunderbirds Office, Online Store, Scotiabank Centre Team Shop & Kiosks on Game Days
• Manage and reconcile inventory with consignment locations
• SKU generation and management
• Track and report sales at all locations
• Preparation and documentation of timely, accurate merchandise sales statements and reports for management review
• Maintain budget and provide forecast reporting
• Provide cost analysis for all merchandise items ordered and added into inventory (quality of item, set-up costs, licensing fees, embellishments, quantity to order, profit margin etc.)
• Manage all aspects of Halifax Thunderbirds online Team Store by fulfilling orders and website maintenance, maintain inventory levels etc.
• Managing the transfer of merchandise stock between applicable retail locations, creating packing slips and educating retail staff on promotions and new products
• Research new products to build range assortment and generate best methods to improve gross profit margin and introduce new merchandise items to keep offerings updated and relevant
• Purchasing new product and implementing into inventory and subtraction of discontinued items
• Collaborate with Marketing and Ticketing departments to plan effective promotional strategies
• Analyze sales figures, customers reactions and market trends to anticipate product needs
• Coordinate orders for Corporate and Promotional item purchasing when applicable
• Build and maintain strong relationships with suppliers and vendors including, but not limited to, all National Lacrosse League licensed and non-licensed vendors
• Coordinate merchandise items used for donation, giveaways etc.
• Track sales trends, pricing, customer buying habits and patterns

Other duties as assigned

QUALIFICATIONS/EXPERIENCE REQUIREMENTS :

• Minimum University/College Degree in Marketing, Merchandising, Product Management, Business or similar field, or equivalent work experience
• Merchandising and purchasing experience required
• Sports industry experience preferred
• Retail Management experience will be considered an asset
• Strong knowledge of budget maintenance, pricing models, category management and forecasting
• Knowledge of database and inventory-control software Strong interpersonal and customer service skills
• Excellent organizational skills with attention to detail, strong analytical and problem-solving skills
• Strong communication (verbal & written) and computer skills required
• Experience in event execution will be considered an asset
• Knowledge of Shopify or comparable eCommerce platform will be considered an asset
• Effective time management skills and ability to meet required deadlines
• Attention to detail and strong organizational skills
• Must be legally able to work in Canada
• Must have a valid driver’s license

We thank all applicants for their interest; however only those requested for an interview will be contacted.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.