Service Advisor - Acura of Oakville

  • Oakville
  • Zanchin Automotive Group
Service Advisor career and employment opportunity awaits you. Acura of Oakville, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic SERVICE ADVISOR to join the Team. Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes. What’s in it for you…. Competitive and generous compensation packageEnhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much moreCompany-provided tools and equipmentOngoing development and training, including product and industry knowledge, from experienced leaders and expertsOpportunity for career advancement within the groupEmployee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more About the opportunity…As an integral part of the “we can do that” operation, this position is responsible to provide frontline customer communications and service for the department. Specifically: sell recommended and required vehicle repair/maintenanceserve as the liaison between the customer and automotive service technicianexplain nature of vehicle maintenance and costsadvise customers on how to look after the vehicle and stress the importance of maintenanceschedule appointments; contact customers with vehicle repair status updates/follow-upsaccurately prepare repair orders and invoices About you….Ideal candidates will have a strong background and proven experience in sales and customer handling, including: 1 to 3 years proven experience as a Service Advisor or Sales/Customer Service Representative; automotive and/or dealership experience preferredSecondary School diploma, or equivalent experienceproficiency working with ERP systems (ie. CDK/Reynolds)proficiency working with Customer Relationship Management Systemsability to sell vehicle maintenanceability to adapt to a changing environment and meet deadlinesstrong ability to communicate professionally (verbally and written)strong attention to detail; organized and strategicability to maintain confidentiality and professionalismability to work independently and with minimal supervisionself-motivated and driven with a passion for excellence in executiona desire to work in a high energy, fast-paced environmenta proven commitment to quality of work Why choose Zanchin Automotive Group? Your career ambitions will be achieved -- we offer career development and advancement.You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.You will enjoy a competitive pay and bonus plan -- we offer many employment perquisites.You’ll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.