Collections Officer

Responsibilities :

• Contact customers to negotiate payment of outstanding accounts for external bank clients;
• Assist in determining whether to settle claims and/or commence legal action;
• Maintain and update client files;
• Handle large volumes of documentation in an organized fashion;
• Establish payment plans and record payments;
• Perform administrative tasks and clerical duties as required.

Qualifications :

• Previous collections experience;
• Some experience with collecting for financial institutions is an asset;
• Deadline and performance driven;
• Ability to negotiate in a tactful and diplomatic manner using superior oral and written communication skills;
• Detail oriented, efficient and accurate, with strong mathematical capabilities;
• Some experience using a third-party bank database system is an asset.

We thank all applicants, however, only those with the above stated qualifications who are selected for a telephone interview will be contacted. No phone calls or agencies please.

Job Types : Full-time, Permanent

Benefits :

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• North York, ON M2N 6S6: reliably commute or plan to relocate before starting work (preferred)

Experience :

• Collections: 2 years (preferred)

Work Location: In person