Service Writer

  • Langley Township
  • Midas Aldergrove
Benefits: Bonus based on performance Company parties Employee discounts Flexible schedule Free uniforms Health insurance Training & development At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.ResponsibilitiesThe purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.Develop and present estimates, source parts and sell jobs to customersInterpret inspection results (working with Technician) and present results to customersOversee the processes of work order preparation and schedulingRespond to customer service concerns and problemsAct in a store management capacity as needed on day-to-day operational activitiesEnhance the effectiveness of Human Resources and quality of service through providing training to service providersMonitors and control facility and asset utilizationEnforce compliance with environmental and safety regulations and statutesQualificationsAssociate Degree or EquivalentAt least 1-year related experience in the automotive service businessASE certifications as requiredCurrent and valid driver’s licenseSupervisory and management skillsService diagnosis and technical skillsBusiness mathematical aptitudeAbility to work a flexible schedule including weekends, evenings, and holidays  MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.