Assistant Manager

As an Assistant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.

Responsibilities :

• Managing labour costs through effective floor management
• Controlling food & paper costs using order guides
• Ensuring that product launches and promotions are executed with perfection
• Resolving Guest issues, as well as working with your team to minimize issues
• Participate in the recruitment process
• Training new Team Members
• Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
• Coach & discipline Team Members as needed
• Be a leader and always lead by example by following all Tim Hortons policies and procedures
• Plan, organize, direct, control and evaluate daily operations
• Foster a positive work environment through leadership and example

Why work for us?

• Flexible scheduling
• Employee meal discount
• Premium Rate of Pay
• Fast pace work environment

REQUIREMENTS :

• Education - Secondary (high) school graduation
• Experience - Minimum 1 year experience in the quick-service restaurant industry
• Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
• Clearview experience an asset
• Excellent written and verbal communication
• Strong leadership and interpersonal skills
• Customer service mindset

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