Resident Support Worker Team Lead - Days - Leon Ave

  • Kelowna
  • Kelowna’s Gospel Mission

Resident Support Worker Team Lead - Leon Ave - Days : The Resident Support Worker Team Lead will provide supervision, support, coaching, and guidance to the RSW team as well as ensure a safe and secure environment for residents, employees and visitors.

Key Responsibilities

  • Handles the admission, orientation and evaluation of residents’ understanding of rules
  • Responsible for decision making in the absence of a site manager or supervisor
  • Assists in training, work direction and providing guidance to the RSW team
  • Maintains professional and confidential resident records, documents, daily records, and completes occurrence reports;
  • Monitors and ensures the safety and comfort of residents. Facilitates conflict resolution between residents;
  • Gather all equipment necessary and assist with meal services;
  • Liaises with referral sources and other external agencies as needed;
  • Coordinates resident care relating to security issues; may be directly involved in doing bed checks as well as room/personal searches;
  • Providing a non-judgmental supportive environment to promote growth and empowerment;
  • Performs other related tasks as required

Position Requirements

  • Diploma in a related social services field
  • Specialized training and certification in mental health, addiction, counselling or trauma is an asset
  • One (1) year of related experience
  • Strong physical and mental ability to perform work task and operate job related equipment
  • Excellent verbal and written communication, organizational skills and the ability to maintain accurate records
  • Excellent working knowledge of Microsoft Office Suite products
  • Ability to efficiently multi-task in a fast-paced environment with attention to detail
  • This position is dependent on a Criminal Records Check (Vulnerable Sector).

The starting wage for this position is $26.02 per hour less applicable statutory deductions and benefits after six months.

This position works 4 days on, 4 days off - 6 am to 2 pm

If you would like to assist in shaping a culture that exudes love to each and all seize this opportunity today and apply!