Bilingual Compliance Monitoring Specialist

Job Description :The Business Governance & Controls (BG&C) team is responsible for first line oversight within the Canadian Retail Advice and Solutions (RAS) business and works closely with advisors and field leaders to help advisors build and maintain compliant business practices, meet evolving regulatory expectations, all while putting the Client’s interests and experience first.Reporting to the Director, Wealth Oversight Programs, the Compliance Monitoring Specialist (CMS) conducts regular and targeted monitoring and investigations to ensure Sun Life, its advisors and its employees are meeting regulatory obligations and business objectives in selling investment products, mutual funds, segregated funds, and life and health insurance.Location: Primarily work from homeWhat will you do? Develop, enhance and execute various monitoring and testing programs for both the wealth and insurance lines of business.Complete ad hoc targeted reviews of advisor business and sales practices in response to “red flags” identified by the team or by other stakeholders.Conduct various quality assurance activities supporting the Oversight Programs team.Conduct regular trending analysis from audit and/or oversight programs to identify and investigate issues.Contribute to the development of consumable and relevant reporting based on monitoring and investigative analysis to provide meaningful and actionable insights.Collaborate with Trade Supervision, District Regulatory Review and Compliance Best Practices teams, as well as advisors and field leaders to address issues identified through audit programs.Serve as SME in various regulatory initiatives and/or support RA&S’s Learning and Development team in building compliance elements into their training programs.Proactively identify issues and coaching opportunities for field leaders and advisors to improve compliance outcomes.Proactively identify and share opportunities for improvement in policies, processes, tools, and reporting across the compliance ecosystem.Stay current on industry developments and updates to regulations.What do you need to succeed? Excellent knowledge and understanding of Investment and Insurance product regulationsBilingualism (French, English, both oral and written) is requiredExcellent relationship building, communication and presentation skillsStrong analytical, organizational, and problem-solving skillsAbility to work independently as well as in a team and manage multiple priorities and timelinesAbility to work effectively in a fast-paced, complex and evolving environmentAbility to apply critical thinking skills to processes, escalations, and issue resolutionHigh degree of integrity and ethics, good judgement and exceptional interpersonal and communication skillsWhat's in it for you? A friendly, collaborative and inclusive cultureAn environment of continuous learning and improvementSupportive working environment, culture of collaboration, high performance teams We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potentialOur unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years. We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® CanadaSun Life ranked one of the 2023 Global 100 Most Sustainable Corporations in the World on the Corporate Knights’ 2023