Client Support Representative

  • Bonnyville
  • Choquet Insurance Group Ltd Co Operators

Responsibilities :

  • Greet clients as soon as they arrive and connect them with the appropriate party
  • Answer the phone in a timely manner and direct calls to the correct offices
  • Create and manage both digital and hardcopy filing systems for all partners
  • Complete procedures when Guests arrive and leave
  • Take payments
  • Take and pass on messages
  • Deal with complaints or problems
  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain event calendars
  • Inform other employees of visitors' arrivals or cancellations
  • Copy, file and maintain paper or electronic documents and records
  • Handle incoming and outgoing mail

Receptionist top skills & proficiencies :

  • Customer Service
  • Work Ethic
  • Verbal and Written Communication
  • Friendly
  • Professional
  • Adaptable
  • Problem Solving Skills
  • Accuracy and Attention to Detail
  • Integrity
  • Interpersonal Skills - People Person
  • Telephone Skills
  • Computer Skills
  • Professionalism
  • Customer Focus
  • Organization
  • Handle Pressure in a fast-paced environment
  • Supply Management

Job Types : Full-time, Permanent

Benefits :

  • Dental care
  • Extended health care
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Education :

  • Secondary School (preferred)

Work Location: In person