Sales and Service Coordinator

Who says you can't have the best of both worlds? Are you looking for an exciting opportunity to work and live in a place known for its gorgeous and serene environment?

The Role : Key Duties :

• Serve as the first point of contact for customers and respond to inquiries regarding radio products, installations, and repairs.
• Develop solid relationships by consistently delivering excellent customer service with existing and new customers.
• Coordinating and supporting the Sales and Service team operations at the branch
• Assist customers by troubleshooting radio problems in collaboration with Sales and/or Service Departments.
• Take pride in your work and work space, maintaining a professional, neat, and tidy front showroom, workstation, and warehouse area.

Qualifications :

• High School Diploma or equivalent.
• Experience in customer service/office administrative experience or a similar front desk role.
• Experience in a technical service industry is an asset.
• Sales experience is an asset.
• Strong oral and written communication skills.
• Superior time management, multitasking, and organization skills.
• Ability to work independently as well as part of a team.
• Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams) and the Internet.
• Working knowledge of ERP and/or customer relationship management (CRM) software is an asset.
• A valid driver’s license is required with access to reliable transportation.

Benefits and Perks :

• Stability, we are currently celebrating 55 years in business! :

• Monday to Friday 8:00AM to 5:00PM schedule. :

• Comprehensive benefits include extended health, dental, vision, and more.

• RRSP matching and Educational Assistance Program.

• Continued coaching and support to succeed in your role.

• Respectful workplace environment driven by our company culture and values.

Find your fit and help us connect people to what’s important to them.

• Prairie Mobile Communications is an equal opportunity employer. We thank all applicants for their interest. Only those selected for interviews will be contacted._

Job Types : Full-time, Permanent

Benefits :

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Kenora, ON: reliably commute or plan to relocate before starting work (required)

Education :

• Secondary School (required)

Experience :

• sales: 1 year (preferred)

Licence/Certification:

• Driver's License (required)

Work Location: One location