Restaurant Assistant Manager

A&W Restaurants (Island Burgers Inc.) in Victoria BC, is looking for a permanent full-time Assistant Manager to start immediately at our Douglas Street location (3335 Douglas Street, Victoria, BC V8Z 3L2). Total Compensation: $49,556 Base Salary: $43,680 annualBenefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RRSP.The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.ROLEThe Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant. The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager. RESPONSIBILITIESOperationsBalance key goals – high quality, speed of service and cost control through effective management of the operating systemMaintains Provincial WCB and A&W standards daily; recognizes areas for improvement and acts where improvement is neededSchedules staff, including self, and assigns shift roles and responsibilitiesKnowledge of workplace climate goals and ensuring they are practiced dailyHuman ResourcesTrains, develops, confronts poor performance Ensures staff safety and a healthy, motivating work environment applying daily workplace climate goalsEnsures Employment regulations are maintained on a daily basisDocuments critical incidents and reports them to key individualsFinancialCompletes daily, weekly, and period accounting administration as directed by the managerManages inventory control, ordering, cost control and weekly inventory counts as directed by the managerApplies cash policies and food cost management principlesCustomersEnsures that cleanliness standards and safe food handling practices are metEnsures high level of service to guests through efficient preparation, stocking, and staff positioningAssists Manager with local store marketingManages accidents or complaints, implementing service recovery programEnsures teams appearance is up to standardQUALIFICATIONS3 years experience in a restaurant supervisory roleStrong interpersonal skills and proven leadership Expertise in all restaurant positionsComplete knowledge of restaurant Operating Systems and Operating StandardsHigh interest in developing othersAbility to do accounting and manage administrative aspects of the operationPREFERRED SKILLSAcceptable oral and written English communication skillsAcceptable mathematical skillsAbility to train and coach others in a ‘hands-on’ approach; imparting knowledgeCompetent in Microsoft 365 Business applications Ability to lead meetingsADDITIONAL NOTESPhysical DemandsStanding and walking for extended periods.Some heavy liftingJob Posted: April 16, 2024