Assistant Property Manager

Essential job functions:

• Provides support to the Property Manager in the day-to-day activities.
• Address the concerns of current and prospective residents in a friendly and professional manner.
• Manage the operations team, setting and elevating the standard on how the team communicates with residents.
• Conducts Tours and leases units as required.
• Train team members, modeling effective sales and service techniques.
• Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
• Assist the Property Manager in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
• Create and distribute monthly resident newsletter.
• Coordinate monthly events for residents.
• Maintain the accuracy of resident ledgers and files.
• Complete unit Inspections during move-in and move-outs, walking units and the community as needed.
• Fills the role of acting Property Manager in their absence.
• Maintains and safeguards all company tools and equipment

Education and Experience:

• Post-secondary courses in property management or related field required.
• 3 + years of related Property Management Experience
• Strong Microsoft Office Skills and experience with Yardi is considered an asset.
• Functional knowledge of various Social Media tools and best practices.
• Previous experience as a Property Administrator, financial reports and budgets is considered an asset.

To be Successful You Will Have:

• Have a dedication to providing and modeling exceptional service.
• Demonstrate capacity for collaboration, with ability to work cross-functionally in fast-paced, matrixed and ambiguous environment.
• Be a self-motivated individual with a sense of urgency, a demonstrated work ethic and integrity.
• Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
• Excellent interpersonal, communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
• Effective problem-solving skills, with the ability to adapt to changing needs.