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Company Description
A new addition to the East Coast, Freehand Hospitality is currently developing several unique chef-driven concepts in downtown Halifax, Scotia. Launching throughout and, our diverse portfolio of restaurants and bars will showcase a wide array of cooking styles? from upscale Maritime dining to casual Latin fare. Merging together globally inspired techniques with treasured Atlantic Canadian ingredients, along with warm and genuine hospitality, we are excited to contribute to the future of the region? s vibrant culinary scene? one bite at a time.
Job Description : Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
PRIMARY DUTIES & RESPONSIBILITIES
Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and guests
Effectively manage guest flow to maximize seating capacity
Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout therestaurant
Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
Accurately take reservations and modify guest status in Open Table
Know all table numbers and maintain awareness of which servers are in each section
Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
Escort guests to their table, engage them in conversation and seat them accordingly
Follow all food safety standards and systems
Other duties as assigned or required
Qualifications : A Degree/ Diploma in Hospitality or in pursuit of desirable
High attention to detail
Ability to remain calm under pressure while working in a fast-paced environment
Organizational skills and ability to multi-task
Strong oral and written communication skills
Ability to maintain a level of professional urgency and momentum
Minimum 1 year experience in customer service, restaurant experience considered an asset
Additional Information