.. coffee and all things sweet. If you love customer interaction, have experience in providing outstanding customer service, are friendly, reliable and can work under pressure you are our person! Job Duties and Responsibilities Check set up in Cafe/Restaurant Taking customer orders Make specialty coffees .. read more
About Us
- Eramosa Physiotherapy Associates (EPA) is a group of physiotherapist-owned clinics with 10 _
- locations, around Guelph and surrounding areas. Over the past 25 + years, EPA has been providing _
- evidence -based care, with an emphasis on manual therapy and exercise through our unique _
- approach, Your Path to Improved Health. Our growth and success over the years is because of our _
- incredible team of dedicated, passionate and hard-working employees._
Are you passionate about supporting a team dedicated to providing exceptional care to help our clients achieve their unique health care goals. Are you ready to be immersed in a busy environment where your multi-tasking and problem-solving skills will help to ensure the smooth running of the clinic. If this sounds like the challenge you have been looking for, read on.
As the Clinic Office Assistant , you will provide support to our Lead Administrator with reception coverage and client bookings, billings and processing of insurance claims. We are looking for a highly organized and personable administrator with strong work ethic and demonstrated ability to work under pressure and think on your feet. Computer competency is A MUST for this role, as we operate digitally.
EPA Administrator!
Hours of Work - Full Time Permanent position working Monday to Friday, mix of daytime hours and closing hours, and no weekend coverage
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a self-starter with a passion for customer service and the ability to thrive in a dynamic and fast-paced environment, we encourage you to apply.
Experience: Administrative Experience 3 years, Medical Office Administration 1 year
JOB DESCRIPTION: Clinic Office Assistant
As a Clinic Office Assistant, you are passionate about your work and perform with a high level of energy, reliability and pride. Clients and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. Your work experience demonstrates success in providing customer service and strong administrative support.
Duties and Responsibilities include (but are not limited to):
- Work in collaboration with the Office Manager to achieve business outcomes; and support the clinical team and physiotherapists
- Managing schedules for 8+ practitioners, while being able to coordinate
appointment between multiple providers
- Greet clients and visitors upon arrival, and provide excellent customer service for
all questions or concerns.
- Demonstrated strong communication skills with team members and clinicians for
- Scheduling maintenance
- Faxing/scanning paperwork
- Proper new client intake process
- Register new clients in line with acceptable standards of the clinic; support clients
in filling medical and insurance forms at the clinic to avoid errors and inaccurate information.
- Exercise client confidentiality at all times and adhering to privacy policy
- Collect payment at the time of service and follow up on outstanding payments.
- Complete accurate clinic billing and follow up on accounts receivable as required.
- Provide accurate daily performance statistics and typing of referral and discharge
- letters- Produce accurate end-of-day reports.
- Ensure that the client reception area is cleaned, fully stocked with clinic supplies
- and materials and daily laundry.- Other administrative tasks as assigned by the Clinic Lead Administrator
Position Qualifications :
- Must have 1- year experience in Medical Office Administrator or health care field
- Intermediate/Advanced level proficiency in Microsoft Excel, Outlook and Word is
- required- Ability to investigate, understand and resolve issues that arise from billing,
- collections and multiple funding sources.- Ability to exercise good judgement, resourceful, strong organizational skills.
- Able to adapt to change with clinic operations to continuously learn and strive for
- improved patient care.- Experience with Practice Perfect or similar EMR is preferred