Food and Beverage Outlets Manager

***: Together with the supervisors in the outlets oversees and ensure the quality standards of the food and beverage operations for the Harrison Hot_Springs Springs Resort and Spa are maintained and facilities provide the optimal level of service.

ESSENTIAL FUNCTIONS :

• Direct supervisory staff in the efficient and safe operation of all food and beverage outlets. (Copper Room, Lakeside Café, Miss Margaret’s, Islands Bar, Room Service)
• Ensure proper guest service is delivered in the outlets.
• Controls Labor Cost to the targets set.
• Make certain that all procedures, control systems and other established operating plans are understood and implemented by supervisors in the outlets.
• Inspect all Harrison Hot_Springs Springs Resort and Spa food and beverage outlets on a daily basis.
• Take responsibility for all administrative functions in the food and beverage outlets.
• Coordinate and communicate all disciplinary actions within the food and beverage service outlets.
• Assume responsibility for the training and standards of the service personnel.
• Take responsibility that all service personnel are trained in Wine and Liquor Service
• Take responsibility for the cleanliness of all Food and Beverage areas.
• Discuss any policy changes with the Food & Beverage Manager
• Assume responsibility for proper maintenance and repair of assets.
• Support and ensure compliance with the Company’s environmental initiatives.
• Critique and review of operations, answers to guest complaints, etc.
• Ensure all beverages inventory done accurately on a weekly basis.
• Perform other duties as required.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Minimum of 10 years food and beverage experience required.
• Must have the ability to work varied shifts.
• Must have strong verbal, written, and interpersonal skills.
• Must be able to read, write, speak, and understand English well.
• Must be able to read, write, and comprehend a wide variety of reports including capital project requests, critique and review of operations, answers to guest complaints, and other normal business communications.
• Must be Computer literate
• Must have knowledge of food and wine service and preparation in a manner consistent with management of a wide variety of restaurant operations.
• Must be able to read and comprehend current union contract, Policy and Procedure manual, and Loss Control manuals.
• Requires a high level of concentration and attention to detail.
• Requires the ability to work independently, prioritize work, and make decisions regarding correct formatting of work.

Job Types : Full-time, Permanent

Salary : $60,000.00-$70,000.00 per year

Benefits :

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay
• Tips

Ability to commute/relocate:

• Harrison Hot Springs, BC V0M 1A3: reliably commute or plan to relocate before starting work (required)

Work Location: In person