.. plans for patient discharge by exploring and determining required community Resources. Works and teams with local RCMP by accompanying police on mental health .. , to appropriate community treatment alternatives, services and Resources. Acts as patient advocate by assisting patients and their family members to .. read more
Company operating name: Harrison Hot Springs Resort and Spa
Company business address: 100 Esplanade Avenue, Harrison Hot Springs, British Columbia V0M 1K0
Title of the position: Front Office and Reservations Manager (NOC 60031)
Job duties: Develop, implement, and evaluate policies and procedures for the operations of the Front Office Team and the Reservations Team.
Prepare budgets and monitor revenues and expenses.
Participate in the development of pricing and promotional strategies.
Recruit and manage staff, oversee staff training, and set work schedules.
Resolve customer complaints.
Ultimately, the Front Office and Reservations Manager is responsible for the Front Office and Reservations Teams achieving and maintaining the highest level of service standards.
Terms of employment: Permanent; Full-time
The language of work: English
Wage: $29.00 per hour.
40-50 Hours per week
Benefits package being offered: Via Sunlife Insurance: Prescription Glasses.
Health Virtual Care.
Long-Term Disability Insurance.
Life Insurance.
Emergency Travel Benefits.
Location of work: Harrison Hot Springs, British Columbia
Skills requirements: Required education: Grade 12 (Secondary School) or equivalent
Completion of some hospitality industry post-secondary courses (certificates/diplomas) is preferred
Required work experience: Minimum of three (3) years of experience at a supervisor or manager level in a similar type of hotel or resort
Customer service experience
Room forecasting experience
Budgeting experience
Yield / revenue management experience
Scheduling experience
Problem solving experience
Must be computer literate
Must be skilled at organizing
Must be skilled at prioritizing
Must be adept at handling business correspondence and communications, both written and verbal, including memos, reports, etc.
Salary : $29.00 per hour
Benefits :
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Night shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Harrison Hot Springs, BC: reliably commute or plan to relocate before starting work (required)
Experience :
- Customer service: 3 years (preferred)
- Rooms Forecasting: 3 years (preferred)
- Budgeting: 3 years (preferred)
- Yield / Revenue Mgmt: 3 years (preferred)
- scheduling: 3 years (preferred)
- problem solving: 3 years (preferred)
- hotel or resort: 3 years (required)
- supervisor or manager level in a similar: 3 years (required)
Work Location: In person