.. and creative methods will uncover potential new customers by gathering Data, identifying future sales opportunities and confirming interest with .. and invitations to special events Update CRM (Salesforce) customer Data and record information from new leads and prospects Achieve monthly quotas .. read more
Department :Community Services
Location :AMHERST
Type of Employment : Permanent
Union Status : NSGEU - NSPG
Closing Date :28-Jul-23 (Applications are accepted until 11:59 PM Atlantic Time)
About Us : At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family well-being (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).
Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of support and staff, to achieve desired and shared outcomes for all.
About Our Opportunity : The Caseworker assesses the eligibility of individuals who need financial assistance and/or support, to determine initial and ongoing eligibility.
Primary Accountabilities : As the Caseworker, you will deliver the continuum of employment support services and enhancement activities for clients, such as:
- intakes, assessments, records maintenance;
- general and/or specialized case management, consultation; and
- communication of outcomes to applicants, and referrals to appropriate programs and community resources.
In a team environment, you work collaboratively with colleagues, community, and clients to mobilize the client’s personal resources toward self-sufficiency, using appropriate supporting interventions. You may also facilitate access to training, along with the development of training/workshops with external service providers.
Qualifications and Experience : You have completed a related Bachelor’s degree in Social Sciences.
As our next Caseworker, you have excellent interviewing, communication (written/verbal), planning/organizational, team building, and crisis intervention skills. You understand budgetary and case management concepts, and demonstrate initiative, sound judgement, and sensitivity to the impact of culture, socioeconomic status, gender, age, and sexual orientation on client experience. You must be able to meet deadlines and deal effectively with difficult situations.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency : An equivalent combination of training, education, and experience will be considered. Related equivalencies may include, but are not limited to:
- A completed related 2-year diploma along with two (2) years of related experience;
- Four (4) years of related experience.
Salary Information : PR 04 - PR 11
$1,764.93 - $2,852.85
Benefits : Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation, and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.
Working Conditions : Some travel maybe necessary.
This role is primarily based in an office environment where you may be working at your computer for extended periods of time. You must be able to work efficiently and effectively in a workplace environment that is constantly dealing with time pressures and caseload demands.
What We Offer :
- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
- Countless career paths.
- Department Specific Flexible working schedules.
Pay Grade : PR 04 - PR 11
Salary Range : $1,764.93 - $2,852.85 Bi-Weekly
Employment Equity Statement :