.. drive our culture, and our people bring our Mission to life. We are in It together, employ an entrepreneurial spirit to drive change and relentlessly .. always have each other's back. We have tons of integrity. And we always own It and adapt - no matter the challenge. With the support to do things .. read more
Scope of the Position
Responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries and overall service. Maintain a clean work space and retail area.
Major Responsibilities
- Contacting current customers and identifying new products and potential up-selling.
- Responding to and processing incoming calls and orders.
- Opening new accounts.
- Developing customer base and sales leads by making cold and warm calls.
- Entering orders into system.
- Maintaining knowledge base on current products and learning about new products.
- Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
- Providing pricing quotations, follow-up on quotes and Technical support on products.
- Purchasing for direct orders and do counter Sales.
- Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent.
- Responsible for Credits/Debits, Returns and Troubleshooting freight problems, expediting, etc.
- Responding to inquiries and closing orders.
- Inventory Control
- Organizing and setting up classroom for training center
- Calling clients to book into training courses and fire services.
- Other duties as required.
Salary : $16.00-$22.00 per hour
Benefits :
- Company events
- Dental care
- Extended health care
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: In person
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