user support technician

  • Brooks
  • Skycruise Tech
Education: Expérience: Education College/CEGEP Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Initiative Judgement Organized Team player Experience Experience an asset Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week