Technical Writer

  • Hamilton
  • Updown Agency

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture

Requirements and skills

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SDLC and software development
  • University degree in Computer Science, Engineering or equivalent preferred

Job Types : Full-time, Permanent, Fixed term contract, Casual

Salary : $3,500.00-$4,500.00 per month

Benefits :

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Overtime pay
  • Tips

Ability to commute/relocate:

  • Hamilton, ON L8P 4V1: reliably commute or plan to relocate before starting work (required)

Experience :

  • technical writing: 1 year (preferred)

Work Location: In person