.. plan all specified store visits to achieve the required outcomes. Capture Data, insights and feedback for daily/weekly reposting and the creation of .. : POS Sales, % Instock, % open sale, % display compliance What’s In It For YOU? A comprehensive Corporate Onboarding to accelerate your training .. read more
Is this job for you? : Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
WELCOME HOME!
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities :
- Respond to customer inquiries and offer solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Other duties as assigned
Qualifications:
- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick? :
- Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Access to free personal development training
- Employee discounts & Personal "Paid" days off
- Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
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