Bilingual Technical Support Analyst (French & English)

  • Airdrie
  • Adecco Canada
Join Adecco's team as a Bilingual Technical Support Analyst (French & English) for a leading workplace safety company in Calgary, AB. Troubleshoot hardware, software, and firmware issues in a dynamic 24/7 environment. Enjoy hybrid work, growth opportunities, and competitive benefits. Advantages: Hybrid work schedule Growth opportunities in a fast-growing company Duties and Responsibilities: Provide technical support for cloud-based solutions Troubleshoot complex issues Analyze device data Investigate network and connectivity problems Manage customer requests and ensure timely resolution Collaborate with internal teams for issue resolution Process RMA requests accurately Assist with product technical information and improvements Ensure customer data privacy Configure life-saving devices Requirements and Qualifications: Must be legally eligible to work, and reside in Canada Fully bilingual in English and French Post-secondary education in a technology-related field Minimum 2 years of technical support experience Excellent troubleshooting and communication skills Familiarity with case management systems and analytics tools Strong attention to detail and proactive mindset. Flexibility and open availability to support 24/7 business needs. Don't miss out on this partially remote Bilin gual Technical Support Analyst (French & English) job opportunity in Calgary, AB. Apply now and an Adecco recruiter will reach out if you qualify! Lacking the skills for this job? Don't worry - we've got you covered. Click this link https://qrco.de/bdiseH to learn about the Aspire Academy and start your free upskilling journey today. @@j CAB0570