Dispatch Support - Bilingual French English

Our client in the transportation industry, specializing in shipments for construction materials, is seeking Dispatch Helper to support their Operations team. Do you have experience working a fast-paced environment? We are looking for someone who has some good industry knowledge of either transportation or construction materials who can support with the shipment coordination. If you are interested in this position, or know someone who might be a good fit, please email your resume to: melissa.cumetti@randstad.ca philippe.pilon@randstad.ca Advantages - Contract to permanent position - full-time position, Monday to Friday - 40 hours per week, flexible hours - Salary varies from 40-50k depending on experience - Once permanent: Insurance provided after 3 months' probation - Have your own closed office - Cross-training to learn all ins-and-outs of the company Responsibilities Reporting to the Fleet Manager, the Dispatcher will be responsible for receiving requests for pick-up and drop-offs for Ontario and Quebec regions, specifically for construction related materials. - Supporting with new potential clients - Allocate pick-ups and deliveries to different drivers - Daily follow-up of all open files (reservations, customer follow-up requests, etc.) - Update customer files in the system and handle customer service requests - Prompt and efficient dispatch to ensure quality service is maintained - Planning and execution of outbound and inbound deliveries - Act as the main point of contact for drivers on the route - Ensure tracking and traceability (GPS system) - Resolve and respond accordingly to calls from customers and customer service group - Occasional yard checks - Work with operations team in a respectful manner Qualifications - 1-2 years' professional experience in a related field, in dispatching for a construction or transport company - Strong computer skills - Ability to multi-task, work in a fast-faced environment - Customer service-oriented - Organized and reliable - Be a team player but also ability to work independently with minimal supervision - Ability to communicate in English and French Summary Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Philippe Pilon: 514-695-3315 melissa.cumetti@randstad.ca philippe.pilon@randstad.ca Add us on LinkedIn: - https://www.linkedin.com/in/melissa-cumetti-2ab401169/ - https://www.linkedin.com/in/philippepilon/ Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.