Service Agent, Guests - Hotel

  • harrison hot springs

Work Setting :

  • Staff accommodation available
  • Hotel, motel, resort

Tasks :

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service

Security and Safety :

  • Bondable

Transportation/Travel Information :

  • Own transportation
  • Valid driver's licence

Work Conditions and Physical Capabilities :

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal Suitability :

  • Client focus
  • Dependability
  • Excellent oral communication
  • Organized
  • Reliability

Screening questions :

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Health benefits :

  • Health care plan

Long term benefits :

  • Life insurance

Other benefits :

  • On-site housing options